Sometimes though, I come across things that I find helfpul. My recent experience with a travel insurance company is one such thing.
I just thought I'd help them get new business for being efficient. In a nutshell, as required by the Belgian embassy, I took out a travel insurance policy with Ace Insurance for our trip to Europe.
I'm sure most of us have had to take out a travel insurance policy but just haven't had the patience to read through them. I read fine print for a job, so taking the time to file a claim for a 4-inch hole in my luggage did not require much of an effort. I discovered the hole when we arrived in NAIA.
All I had to do was download the claim form from the insurer's website and answer a couple of emails from Ace on where I bought the luggage and for how much. I wasn't able to keep the receipt but I keep track of our expenses like a crazy cat lady so I had the exact figure ready in a file. I scanned the form and asked Pao to fax it for me, with copies of my boarding pass, plane tickets and photos of my luggage. About a month later, I get a check in settlement of my claim -
I'm amazed. I'm so used to insurers denying claims that this comes as a surprise.
I didn't even have to go their office to pick up my check, which would really be such a drag. They were nice enough to send it to me by mail. Yey.
So if you need travel insurance, why dontcha check Ace out? This isn't a sponsored post ha. I just believe that good businesses deserve loyal customers. That is all.
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